Contact information

Contact Us

Thank you for visiting mykitschny.shop. We are happy to assist you with orders, product questions, returns‑exchanges, wholesale cooperation and any suggestions about our fine jewelry collection.

Get In Touch

Support Email: support@mykitschny.shop Response Time: We reply within 24‑48 business hours, Monday‑Friday.

Please include your order number in your email for faster support if you have placed an order.

Common Questions

Order Modification / Address Update We process orders quickly. If you need to edit or cancel your order, please email us right away. Once shipped, we cannot change shipping information.

Damaged, Missing or Wrong Items If you receive damaged, defective or incorrect jewelry goods, please contact us within 7 days after delivery with product photos and your order ID.

Returns & Exchanges Please review our Return & Refund policy page for full return instructions.